Context
A property business was coordinating developers, agents, and clients across phone calls, spreadsheets, and message threads. They needed a single portal where listings, agent activity, and client inquiries lived together.
The problem
- — Listings, agents, and client inquiries were tracked in separate spreadsheets that never stayed in sync.
- — There was no clear view of which agent owned which inquiry, or where a deal stood.
- — Clients had no consistent way to browse properties or register interest.
What we built
- — Unified portal linking developers, agents, clients, and properties.
- — Inquiry tracking with clear ownership and status per lead.
- — Role-based access so developers, agents, and clients each see the right view.
- — Searchable, filterable property listings with media.
- — Audit trail on inquiries and assignments.
Outcome
- — Inquiries and listings moved off spreadsheets into one tracked system.
- — Each lead now has a clear owner and status.
- — Agents and clients work from the same up-to-date information.